FAQ's
PRODUCTS DETAILS
ARE CALENTOS FRAGRANCES INSPIRED BY FINE PERFUMERY?
Inspired by the artistry of fine fragrance, CALENTOS reimagines iconic scent profiles as modern perfume oils. With reference to this heritage, CALENTOS operates independently and is not affiliated with, endorsed by, or associated with any designer fragrance houses. Every fragrance is an original interpretation in oil form.
ACCESSIBLE PRICING — WITHOUT COMPROMISING ON QUALITY?
At CALENTOS, the focus is the composition. By streamlining packaging and avoiding traditional retail markups, we invest in crafting exceptional perfume oils. This delivers a refined, designer-level scent experience — without the inflated price.
WHAT GOES INTO CALENTOS FRAGRANCES?
Every CALENTOS fragrance is built from carefully selected, premium ingredients, crafted with precision to achieve balance, depth, and a refined scent that lasts.
VEGAN. CRUELTY-FREE. ETHICALLY FORMULATED?
CALENTOS fragrances are created without animal-derived ingredients and without animal testing, reflecting a considered and responsible approach to modern perfumery.
SMALL-BATCH PRODUCTION?
Small-batch production ensures every CALENTOS fragrance to be crafted with greater precision, preserving quality, freshness, and detail.
Are CALENTOS fragrances alcohol-free and free from harsh ingredients?
Alcohol-free and designed for gentle application, CALENTOS roll-on perfume oils are suitable for dry and sensitive skin. Each formula is free from sulphates, parabens, and phthalates for a cleaner fragrance experience without unnecessary additives.
PERFUMES OILS FOR SENSITIVE SKIN?
Formulated with cosmetic-grade carrier oils, CALENTOS perfume oils are designed for skin contact and are generally well tolerated. For sensitive skin or known allergies, a patch test is recommended prior to use.
Perfume Oils x Spray Perfumes?
Perfume oils are alcohol-free, highly concentrated blends that absorb into the skin for a subtle, long-lasting, intimate scent experience.
Perfume sprays are alcohol-based and project more broadly, leaving a lighter, lingering trail.
HOW TO APPLY CALENTOS FRAGRANCES?
CALENTOS precision roll-on applicator allows for effortless, controlled application. Glide onto pulse points such as the wrists, neck, or behind the ears for a subtle, long-lasting presence.
LONG-LASTING SCENT WEAR?
Crafted for lasting presence, CALENTOS perfume oils sit close to the skin and unfold gradually throughout the day. Longevity varies depending on scent profile and skin chemistry.
TRAVELLING WITH CALENTOS?
Created for life on the move, CALENTOS perfume oils are TSA-approved and spill-proof, making them ideal for travel and everyday carry.
* Transportation Security Administration (TSA)
ORDERS, SHIPPING & RETURNS
DELIVERY TIMEFRAME
We aim to dispatch your order as quickly as possible after it is placed, subject to stock availability. Orders placed on weekends or public holidays are typically processed and dispatched within 1–2 business days. For more information, please refer to our Shipping Policy.
Do you ship internationally?
We offer delivery both domestically and to many countries worldwide. For worldwide orders, please refer to our Shipping Policy.
Are change-of-mind returns or refunds available?
We don’t offer returns or refunds for change of mind. All sales are final unless the item is faulty, damaged, or incorrect. If something isn’t right with your order, we’ll take care of it.
For more details, please refer to our Returns & Refunds Policy.
ORDER ISSUES — LOST IN TRANSIT
If your order is lost in transit, please contact our support team as soon as you become aware of it. We will resolve it promptly and guide you through the next steps to ensure your CALENTOS experience remains exceptional. Contact Us.
ACCOUNTS & LOGIN
How do I manage my account and orders?
Simply log in using the email associated with your purchases. From there, you can update your details, track orders, and manage preferences.
Where do I enter a Discount code or a Gift Card code?
Discount codes and gift cards can be entered at checkout.
Mobile: At the bottom of the checkout page, tap “Add discount” and enter your code before finalising your order.
Desktop: On the right-hand side of the checkout page, enter your code in the “Discount code” field above the order total, then apply it before completing your order.
CONTACT US
Still have questions? Visit our Contact Us page and our team will respond promptly.
Secure transactions
Transactions are handled with bank-grade security.
Simple checkout
Our secure checkout is quick and easy to use.
Get in touch
Have questions? Get in touch with us at any time.